Transform your fragmented data into useful information

Use Symon Enterprise Server (SES) to transform your fragmented data into useful information. SES creates a consolidated real-time infrastructure that is IT friendly and affordable. It collects, transforms, and distributes enterprise data to support your information needs and business processes.

Symon Enterprise Server

SES is a powerful consolidated real-time infrastructure solution that's ideally suited as a hub for operational business intelligence – critical, time-sensitive information generated at the front lines of your business, from contact centers to production lines, and everywhere in between. SES is designed to meet the exacting, custom real-time information needs specific to any kind of organization:

• Flexible and extensive data collection techniques
• Advanced data manipulation and distribution capabilities
• Wide array of end points supported, including real-time dashboards and scorecards, rich graphical video displays, LED readerboards, desktop software applications, mobile communications devices, and much more

Data Collection:

• Open XML interface enables integration of unique or proprietary applications into Symon's powerful real-time infrastructure
• For contact center applications, extensive set of collectors for a broad array of products and applications; SES makes it possible to deliver consolidated reporting from across multiple systems - even from different platforms/vendors

Data Output:

• Flexible data output with either a messaging approach or publish/subscribe interface
• Persistent data capability for mobile devices
• Event interface can initiate workflows or scripts in your CTI and workflow software

Open Standards and Pre-built Integrations:

• Reduced complexity
• Faster time to operation
• Lower total cost of ownership

XML Collector:

• Flexibility to incorporate custom applications
• Collect data across the enterprise via the Internet

Real-time Inline Memory DB:

• High performance

Event Feed:

• Fully leverage your CTI and workflow investments

Publish/Subscribe and Messaging:

• Flexible data output methods
• Instant and asynchronous or persistent

Supports Wide Range of End Points:

• Utilize one solution for applications, mobile devices, displays, etc.

Independent Real-time Infrastructure:

• Consolidate, transform, and distribute to anywhere at any time
• Designed for the unique business requirements of real-time
• Reliability/scalability

Supports Wide Range of Enterprise Data Sources and Contact Center Products:

• Investment protection
• Rapid payback period